Privacy Policy
Last updated: April 2, 2020
AMUSEMENT PLANET PTE. LTD. ("AMUSEMENT PLANET PTE. LTD.", "we", "us" or "our") are committed to protecting and respecting your privacy and personal data. This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, through the use of our gaming centre (“AMUSEMENT PLANET PTE. LTD. Services”) as provided via our instant messaging application, will be processed by us. As is further described in the AMUSEMENT PLANET PTE. LTD. Terms of Use, the games we provide via the AMUSEMENT PLANET PTE. LTD. Services (the “Games”) are all owned and provided by us. Please read the following information carefully to fully understand our views and practices regarding your personal data and how we will treat it. For information regarding the general use of the AMUSEMENT PLANET PTE. LTD. Services, please see our Terms of Use.
If you wish to contact us with any questions in relation to this policy or our privacy practices, you may contact us via the customer support.
At all times, we keep our privacy practices and the terms of this policy under review to ensure your personal data is processed as securely as possible. This policy was last updated on the date given above. Any changes to this policy will be posted online, within the App and, if possible, emailed to you.
1. INFORMATION WE MAY COLLECT FROM YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. To provide you with the AMUSEMENT PLANET PTE. LTD. Services, we must collect, store, transfer, analyse and otherwise process certain of your personal data.
The personal data we process includes:
Account data for the AMUSEMENT PLANET PTE. LTD. Services that we receive from : as you have an account with and we require certain of the personal data used by to provide the AMUSEMENT PLANET PTE. LTD. Services, we automatically receive certain personal data from when you start to open a AMUSEMENT PLANET PTE. LTD. account. This personal data is limited to your name, mobile number and UID.
Account data for AMUSEMENT PLANET PTE. LTD. Services which we will request your consent for: when preparing your account with AMUSEMENT PLANET PTE. LTD., we will also ask if you would like your nickname, Avatar and other profile personal data from your account to be transferred to your AMUSEMENT PLANET PTE. LTD. account. This is not required to register your AMUSEMENT PLANET PTE. LTD. account but will enhance your user experience whilst operating the AMUSEMENT PLANET PTE. LTD. Services.
Game data: through your use of the Games, we will collect data about your game statistics, scores and preferences, including how often you play the Games, so we can track your progress within a Game for your and so we can show you other Games we think you will enjoy. Further, within certain Games, you have the option of creating a Game character. If you choose to do so, this Game character will be made public to other Game users.
In-Game purchases: within certain Games, you have the option of purchasing certain add-ons such as virtual “goods” or virtual “money” in accordance with the AMUSEMENT PLANET PTE. LTD. Terms of Use. When making an in-Game purchase using any available method, the only personal data we will collect is a record that you made an in-Game purchase and we will retain such records whilst your account is active. We will not collect any other personal data, including financial data.
friends: we will request access to your friends list] which, if granted, will allow us to access your contacts. If we have access, we can tell you which of your friends is also using AMUSEMENT PLANET PTE. LTD. Services to make the experience more beneficial for you, for example if we have access to your friends list, it is simple for you to select a contact from your friends list to play a Game with or invite to play a Game.
Data from other AMUSEMENT PLANET PTE. LTD. users: we will collect your personal data when other users of the AMUSEMENT PLANET PTE. LTD. Services when they interact with you, for example when they send you a request to play a Game with them. Further, such as when we access your [address book]/[ friends list] with your consent as noted above, if another user of the AMUSEMENT PLANET PTE. LTD. Services has your details in their [address book][/ friends list] and provides us consent to access, we will have access to your personal data.
Camera and microphone: depending on which Games you choose to access, there may be in-Game functions which would require access to your camera and/or microphone. Before we use the camera and/or microphone in your device, we will request access from you.
Query or complaint data: should you wish to ask us a query or make a complaint about our AMUSEMENT PLANET PTE. LTD. Services; such personal data will also be automatically added to your account.
Technical, usage and cookie data: we collect information about your use of the AMUSEMENT PLANET PTE. LTD. Services, including how you use our AMUSEMENT PLANET PTE. LTD. Services, how often you use our AMUSEMENT PLANET PTE. LTD. Services, the types of interactions you frequently use our AMUSEMENT PLANET PTE. LTD. Services for. We do this to better understand how to provide the AMUSEMENT PLANET PTE. LTD. Services, what our users like about our AMUSEMENT PLANET PTE. LTD. Services and what our users don’t like about the AMUSEMENT PLANET PTE. LTD. Services. Such information may include, if applicable, your preferences, such as your language preference, internet protocol (IP) address, your account login data, browser type and version, browser plug-in types and versions.
Technical, usage and cookie data: we collect information about your use of the AMUSEMENT PLANET PTE. LTD. Services, including how you use our AMUSEMENT PLANET PTE. LTD. Services, how often you use our AMUSEMENT PLANET PTE. LTD. Services, the types of interactions you frequently use our AMUSEMENT PLANET PTE. LTD. Services for. We do this to better understand how to provide the AMUSEMENT PLANET PTE. LTD. Services, what our users like about our AMUSEMENT PLANET PTE. LTD. Services and what our users don’t like about the AMUSEMENT PLANET PTE. LTD. Services. Such information may include, if applicable, your preferences, such as your language preference, internet protocol (IP) address, your account login data, browser type and version, browser plug-in types and versions.
Device information: we collect information about the device you use to access the AMUSEMENT PLANET PTE. LTD. Services including the hardware model, the version of the App you are using, the mobile network, and the time zone setting.
2. HOW WE USE YOUR PERSONAL DATA
We use your personal data for the following reasons:
We use your personal data for the following reasons:
to create your account;
to provide you with, and operate, the AMUSEMENT PLANET PTE. LTD. Services;
to keep a record of the in-Game purchases you make;
for anti-fraud and risk identification and management purposes. We use your personal data to comply with legal obligations relating to fraud and other financial crimes, and to ensure you, your personal data and your finances are protected;
to verify activity, and to promote safety and security on and off our AMUSEMENT PLANET PTE. LTD. Services. Should we believe you have breached our Terms of Use for either AMUSEMENT PLANET PTE. LTD. Services or for the use of , or are acting suspiciously, we may conduct an investigation to ensure you are not breaking the law;
to communicate with you about your account, including with respect to any potential fraudulent activity or potential violation of the AMUSEMENT PLANET PTE. LTD. Terms of Use;
to keep records of your progress within a Game, for example your score or the level you have you have reached;
to suggest Games to you which we think you may enjoy;
to send you marketing materials, including in relation to other products and services provided by our group companies;
to respond to any of your queries; and
to improve and customise our AMUSEMENT PLANET PTE. LTD. Services.
We only process your personal data when it is lawful for us to do so. We rely on the following lawful grounds to process your personal data:
if you provide your consent, for example with respect to receiving marketing communications, allowing us to access your friends list;
the performance of the Terms of Use, which is a contract, you agree to when using our AMUSEMENT PLANET PTE. LTD. Services, for example to provide you with the AMUSEMENT PLANET PTE. LTD. Services;
compliance with a legal obligation to which we are subject, for example to verify your identity;
to protect your vital interests or those of another natural person, for example if we are investigating a report of harmful conduct submitted by you;
performance of a task carried out in the public interest, for example to the extent this relates to the safety and security of our Service users and others; and/or
the legitimate interests pursued by us or by a third party as listed below, subject at all times to us ensuring your rights and freedoms do not outweigh the pursued interests.
The legitimate interests we pursue are:
to constantly improve and customise our AMUSEMENT PLANET PTE. LTD. Services;
to ensure the safety and security of our AMUSEMENT PLANET PTE. LTD. Centre Service users and third parties, and to promote such safety and security; and
to secure our AMUSEMENT PLANET PTE. LTD. Services from harmful acts such as cyber-security breaches.
3. SHARING YOUR PERSONAL DATA
We may share your personal data in the following scenarios only:
we may share your personal data with your consent;
we may share your personal data with other users who are using AMUSEMENT PLANET PTE. LTD. Services to ensure you both receive the full benefit of the AMUSEMENT PLANET PTE. LTD. Services offered. You also use our AMUSEMENT PLANET PTE. LTD. Services to share your own personal data with other users of the AMUSEMENT PLANET PTE. LTD. Services;
by providing personal data to form part of your public profile either for use of all Games or the specific in-Game characters, any personal data displayed on such profile will be visible by other users of the AMUSEMENT PLANET PTE. LTD. Services;
we may share your personal data with certain group companies to analyse our AMUSEMENT PLANET PTE. LTD. Services so we can improve and provide the best AMUSEMENT PLANET PTE. LTD. Services to you and others;
we may share your personal data if we are required to respond to law enforcement, officials, regulatory agencies and other lawful requests or legal processes, or to comply with a legal obligation to which we are subject;
we may share your personal data with if we undergo a merger, acquisition or other form or reorganisation and pursuant to such, a third party will become the controller of your personal data; and/or
we may share your personal data with group companies if you request a good or service provided by one of our group companies, or if one of our group companies provides us with services which relate to the provision of AMUSEMENT PLANET PTE. LTD. Services to you.
In accordance with the laws of the UAE, we will store your transaction and other account data within the UAE. Notwithstanding this, if we are required and permitted by law to transfer any of your personal data to a country outside that in which we collected it pursuant to the above listed circumstances, we will do so in accordance with the applicable data privacy legislation. The lawful requirements will depend on the flow of personal data, meaning it will depend on whether the sharing of personal data is cross-border and which countries are involved. At all times, we will ensure a similar degree of protection is afforded to your personal data outside the country in which you are based.
4. SECURITY OF YOUR PERSONAL DATA
We take your privacy very seriously and work hard to protect your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We have put in place appropriate security measures to prevent this from happening, for example we use encryption tools to protect the content of your messages and calls.
In addition, we limit access to your personal data to those employees, volunteers, agents, contractors and other third parties (as listed above) who have a need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through our AMUSEMENT PLANET PTE. LTD. Services; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
5. HOW LONG WE KEEP YOUR PERSONAL DATA FOR
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
With this in mind, we have determined that:
upon cancelling your account, we will store all data related to your account for up to one month from the date of cancellation before permanently deleting it.
We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation or other regulatory enforcement or action in respect to our relationship with you and/or your use of the AMUSEMENT PLANET PTE. LTD. Services.
6.YOUR RIGHTS
In certain circumstances and subject to certain jurisdictional restrictions, you may have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in certain scenarios.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.
Withdraw consent at any time where we are relying on consent to process your personal data.
Complain to the appropriate regulator for any data protection issues. We would, however appreciate the chance to deal with your concerns before you approach the regulator so please contact us in the first instance.
To exercise one of the above rights, please contact us using the details provided above.